Privacy Policy

Last updated: March 30, 2026

QuoteDeck ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our quoting software platform and related services (collectively, the "Service").

1. Information We Collect

Information You Provide

We collect information you provide directly to us, including:

• Account Information: Name, email address, company name, phone number, and job title when you create an account or request access.
• Business Data: Customer information, product catalogs, pricing data, quotes, proposals, and contracts you create and store in the Service.
• Payment Information: Billing address and payment details processed through Stripe, our secure payment provider. We do not store full credit card numbers on our servers.
• Communications: Information you provide when you contact us for support, provide feedback, or interact with our team.
• AI Interactions: Conversations and prompts you submit through the Launchpad AI assistant, which are processed by our AI provider (OpenRouter/Google Gemini) to generate responses and perform actions on your behalf.

Information Collected Automatically

When you use our Service, we automatically collect:

• Usage Data: Features used, quotes created, proposals sent, time spent, and interactions with the Service.
• Device Information: Browser type, operating system, IP address, and device identifiers.
• Cookies and Similar Technologies: We use cookies to maintain sessions, remember preferences, and analyze usage patterns. See "Cookies" below for details.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Power AI-assisted features such as quote creation, product search, and deal recommendations
• Send technical notices, updates, security alerts, and support messages
• Send transactional emails through Resend (proposal notifications, signature confirmations, task reminders)
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities to improve the Service
• Detect, investigate, and prevent fraudulent or unauthorized activity
• Personalize and improve your experience

3. Cookies

We use the following types of cookies:

• Essential Cookies: Required for authentication and core functionality. These cannot be disabled without breaking the Service.
• Functional Cookies: Remember your preferences such as theme settings and sidebar state.
• Analytics Cookies: Help us understand how you use the Service so we can improve it.

You can control cookie preferences through your browser settings. Disabling essential cookies may prevent you from using the Service.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers: We share data with vendors who perform services on our behalf, including:
  • Stripe for payment processing
  • Resend for transactional email delivery
  • OpenRouter and Google (Gemini) for AI-powered features
  • Amazon Web Services (AWS) for hosting and storage
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
• Legal Requirements: When required by law, subpoena, or to protect our rights, property, and safety.
• With Your Consent: When you have given us explicit permission to share your information.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS 1.2+) and at rest, regular security assessments, role-based access controls, and multi-tenant data isolation. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. Upon account termination, you may request an export of your data within 30 days. After the retention period, we will securely delete or anonymize your data. We will retain and use information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing
• Data portability (receive your data in a structured, machine-readable format)
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at privacy@quotedeck.io. We will respond to verified requests within 30 days.

8. Third-Party Services

Our Service integrates with third-party services including leasing companies, vendor catalogs, and social media platforms (LinkedIn, Twitter, Facebook) for the Marketing Hub. These integrations are governed by the respective third party's privacy policies. We encourage you to review their policies before using these integrations.

9. Children's Privacy

The Service is a business-to-business platform not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 18, we will promptly delete it.

10. International Data Transfers

Your information may be transferred to and processed in the United States, where our servers are located. If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in a jurisdiction with different data protection laws. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page, updating the "Last updated" date, and sending an email notification for significant changes. Your continued use of the Service after changes constitutes acceptance.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Privacy inquiries: privacy@quotedeck.io
• General inquiries: hello@quotedeck.io